What Houston Says About Us
4.9 stars across 700+ Google reviews from homeowners and businesses in Houston and the surrounding communities. Every review on this page is quoted word for word from Google.
4.9
Google rating
700+
Google reviews
BBB
Accredited business
MPL 41319
Texas master plumber
Read enough of the reviews and the same four things come up. These are drawn from the reviews quoted below, not from us.
On-time arrival is the first thing reviewers mention, from a repipe crew to a technician who was "here in a hurry" for a chain down the drain.
Customers describe technicians who kept them informed as the repair progressed and explained the risks up front, so nothing on the invoice is a surprise.
One homeowner took three quotes for a copper-to-PEX repipe and chose Hugo because the written contract covered more work for the money.
Cleaning up before leaving comes up again and again, which matters when a crew has been inside your walls or under your sink.
Quoted exactly as written on Google, with the name and area each reviewer chose to show.
Pipe repair — we had some older copper pipe replaced with new PEX-A piping by Christian and team. They did a fantastic job from showing up on time, performing professional work, and cleaning up everything before they left. I would highly recommend Hugo Plumbing to anyone. They were the 3rd quote for this project and won due to the amount of work in the contract vs. 2 other highly reviewed plumbing companies. Well worth the price. THANK YOU team Hugo!
Francisco Huerta with Hugo Plumbing did a great job. He was knowledgeable, had the proper equipment, and took care of the issue quickly. He got things done fast and made the process easy.
My wife had accidentally dropped her chain down the drain. I called and they were here in a hurry!!! With that I asked to replace my shower head, and they did that without hesitation! Very professional, outstanding service well worth the price!!
Frank and assistant did a great job. Frank kept me informed on all the options as the repair progressed.
Francisco showed up and did an amazing job. The risks were carefully explained and fortunately none materialized. Our toilet works great now and the price was fair!
Fast, smart, efficient! Explained what was happening, was nice and professional.
Hundreds more are on ourGoogle Business Profile, including the critical ones and our replies.
The newest reviews from Google, updated automatically, with a map of recent jobs across the Houston area.
Nobody gets thousands of service calls a year perfect. What you should know is how a problem gets handled when it happens.
Had a good experience?
A Google review that names your technician helps the next homeowner choose, and tells us who earned it.
Write a Google ReviewHugo Plumbing holds a 4.9-star average across more than 700 Google reviews from Houston-area customers. The reviews on this page are reproduced word for word from Google, and the live feed further down pulls the newest ones automatically.
Yes. Every review shown here is a genuine Google review, quoted verbatim with the name and area the reviewer chose to show on Google. We do not write, edit, or pay for reviews, and we do not remove critical ones from the live feed.
Call or text the office and ask for the owner. Every job starts with a written flat price you approve before work begins, you do not pay until you are satisfied, and our work carries at least a one-year warranty with longer coverage on many job types. If something we did is not right, we come back and make it right under that warranty.
Any company that runs thousands of service calls a year will occasionally get one wrong: a part fails early, a schedule slips, a technician explains something poorly. What matters is what happens next. We would rather hear about a problem directly, fix it under the warranty, and earn the review back than have it sit unresolved. Our Google profile shows every review, including the critical ones, and our replies to them.
Open our Google Business Profile and tap Write a review. Mentioning your technician by name and the job you had done helps the next homeowner more than a star rating alone, and it tells us who earned it.
Free estimate, written flat price, licensed master plumber. Call or text (713) 409-7176, or book online.
